Drive CASA (Current Account & Savings Account) growth by building and maintaining strong client relationships. Focus on acquiring new customers, cross-selling value-added products, and providing exceptional customer service.

Key Responsibilities:

• Customer Acquisition:
  • Actively source and acquire new customers for CASA products.
  • Identify and cultivate potential customer segments.
  • Conduct market research and competitor analysis.
• Customer Relationship Management:
  • Build and maintain strong relationships with existing customers.
  • Understand customer needs and financial goals.
  • Proactively address customer inquiries and resolve issues.
• Sales & Cross-Selling:
  • Achieve CASA acquisition and cross-selling targets.
  • Promote and sell a range of bank products, including loans, investments, and insurance.
  • Identify and capitalize on cross-selling opportunities.
• Business Development:
  • Contribute to branch-level business development initiatives.
  • Participate in local community events and networking activities.
  • Maintain a strong understanding of market trends and competitive landscape.
• Customer Service:
  • Provide exceptional customer service at all times.
  • Ensure customer satisfaction and loyalty.
  • Resolve customer complaints and issues promptly and effectively.

Qualifications:

• Bachelor’s degree in business, finance, or a related field.
• 2+ years of experience in sales, customer service, or banking.
• Strong sales and negotiation skills.

Kevisha Lathiya | 88490 20556